OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
54 ratings and 27 comments received in the last 90 days.
04 July 2022
I got exactly what I wanted and couldn't be happier.
21 June 2022
Excellent professional service and assistance from Megan. She made the purchase process very easy and was extremely helpful in answering all our questions and talking us through everything. Communication regarding purchase and delivery was excellent.
18 June 2022
No hassle at all. Everything went to plan
11 June 2022
Ryan was very helpful and efficient throughout the process, as were other members of the team. Ryan kept me fully up to date with the progress of the build and when to expect delivery.
21 May 2022
Delayed delivery but kept fully informed
20 May 2022
John at the branch was exceptional
12 May 2022
On our initial visit staff took the time to explain everything from spec to payment options without undue pressure. When I collected the car all the paperwork was dealt with efficiently and I was taken through the car's features thoroughly.
10 May 2022
All great so far
03 May 2022
I was made to feel very welcome in the showroom. I was introduced to many of the team members who very very helpful. Given lots of advice and information.
16 July 2022
Cannot say anything negative about the staff. They were really good at keeping me informed throughout the service.
21 June 2022
Cannot fault it
20 June 2022
Efficient
20 June 2022
Danny was very professional and helpful. He explained technical issues clearly and helped me understand what was required. He kept me informed at all times and he is clearly knowledgeable on all aspects of Mini servicing.
17 June 2022
From start to finish customer service was excellent + informative + courteous.
17 June 2022
The dealer went above and beyond, remaining open after their usual finish time in order to be able to service the vehicle
06 June 2022
No issues at all Staff were friendly and helpful
02 June 2022
Efficient service and friendly staff
27 May 2022
Can't fault them.
13 May 2022
Douglas Park I have going to be gear. Any issues or concerns have been fully resolved quickly & easily.
10 July 2022
excellent service megan the sake advisor, never felt rushed and she took her time with me