OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 46 comments received in the last 90 days.
23 July 2024
There was a slight problem with the car and it was dealt with very quickly !
10 July 2024
There were issues after we initially placed the order as the salesman had left the company and had not kept us advised of delays. However, when we contacted the Sales Manager she went out of her way to resolve the issues.
04 July 2024
Made to feel relaxed in comfortable surroundings. Coffee provided too.
16 June 2024
Exceptionally helpful staff. Patient and informative but not pushy.
07 September 2024
Good service and talked through options
06 September 2024
It's always a good experience taking my car there for its service and MOT and this time was as good as every other time.
03 September 2024
Car drop off and pick up no problems,video sent with info mid day and call to pick up.
03 September 2024
Would have been 5 stars but still been waiting on a quote for 2 year Service and MOT package.
02 September 2024
Car came back fixed and clean
02 September 2024
.
02 September 2024
There has to be a way to get a car back much sooner on the day of service. Dropping the car off at 7:30am, I still didn't get it back till after 4pm.
02 September 2024
Easy to book, very helpful friendly team at the branch
02 September 2024
I was kept updated with the progress of my recall & service.
01 September 2024
Great service with real customer focus.
17 August 2024
We received outstanding service from all at MINI.