OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
58 ratings and 26 comments received in the last 90 days.
04 July 2024
Made to feel relaxed in comfortable surroundings. Coffee provided too.
16 June 2024
Exceptionally helpful staff. Patient and informative but not pushy.
06 May 2024
The car is great.
21 July 2024
The 'waiting appointment' took in excess of 4 hours!
18 July 2024
Very helpful
16 July 2024
Everything explained before work comenced.
16 July 2024
Again, superb service and the staff work really well to be honest and give exceptional results. I've always been delighted with the quality of the staff you have.
11 July 2024
1st class
08 July 2024
Do a great job and a excellent customer experience
02 July 2024
Great customer service. Kept informed by staff. Video of car inspection was very informative. Appreciated the complimentary car wash.
18 June 2024
CAR WAS VALETED AT THE SERVICE TOO
11 June 2024
Service advisor was friendly and efficient
10 June 2024
It had been arranged through the services desk for a collection of our Mini for servicing and returned on completion there were no issues. A service l would use again.
10 July 2024
There were issues after we initially placed the order as the salesman had left the company and had not kept us advised of delays. However, when we contacted the Sales Manager she went out of her way to resolve the issues.