OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 52 comments received in the last 90 days.
02 January 2026
very pleased
03 December 2025
Staff were helpful and informative and knew their product. Blair Little, Sales Exec, answered any queries and emails quickly. He made the full process as smooth as possible.
03 December 2025
Iain was very helpful when I was designing the mini - explaining all the different things that could be included. He also kept me updated throughout the process. He was also great explaining all the functions when I was picking the car up.
02 December 2025
Was easy and simple.
23 November 2025
Great service
23 November 2025
Amy was great. There were some wider issues with the reception team and my calls were not passed on or returned on a couple of occasions. David and Amy dealt with my complaint effectively.
09 November 2025
I am very satisfied with my new car purchase. Blair provided exceptional genuine service, guided me through every step, and made the entire process stress-free and enjoyable. Gordon was extremely patient and friendly.
04 November 2025
Blair the salesman went above and beyond to deal with this old technophobe also with transition from manual to aotomatic
04 November 2025
Iain Cassidy went above and beyond to ensure the sale went smoothly and was always at hand for any queries I had during the process. Very good communication
11 January 2026
Easy booking process, good communication from Service Adviser and Technician, no issues.
09 January 2026
Great customer service !
08 January 2026
MOT failed initially due to wipers and this was replaced. Quick and efficiently actioned do me on the 28th December in Glasgow . My car was not vacuumed which was disappointing as I put it on my message to the garage and when checking vehicle in
31 December 2025
All the staff are kind and helpful.
29 December 2025
Disappointed to receive a free vehicle health check on my car indicating an advisory on a tyre. Got this checked at my local tyre dealer who I indicated there was nothing wrong with tyre.
27 December 2025
Completely regarded my needs for quick handover
23 December 2025
Really helpful polite friendly staff. Whole process checking in very easy and communication was great.
22 December 2025
Good people and efficient
21 December 2025
Good service
21 December 2025
Asked for a quote to repair 2 allloy wheels. I bout the car new from Douglas Park and they refused to quote on the basis that the wheels had been repaired 3 time already. Absolutete. This was its first time in the garage and has just over 4000 miles.
FIND Douglas Park Glasgow.
Address
- 3-33 Kyle Street, Glasgow, G4 0HP
Opening Hours
- Mon–Fri:09:00 - 19:00
- Sat:09:00 - 17:00
- Sun:11:00 - 17:00
Phone
- 0141 333 8200
Glasgow as well as surrounding areas including Coatbridge, Airdrie, Falkirk and Bishopbriggs
Address
- 30 Pinkston Road, Glasgow, G4 0DD
Opening Hours
- Mon–Fri:08:00 - 17:30
- Sat:08:00 - 12:30
- Sun:CLOSED
Phone
- 0141 611 7700
Glasgow as well as surrounding areas including Coatbridge, Airdrie, Falkirk and Bishopbriggs
11 January 2026
Blair was very informative and made the whole process easy.