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Customer Reviews

service

5

Excellent customer service

09 July 2021

service

5

Salesman very attentive and kept us up to date with everything (Darren Sutherland)

09 July 2021

service

5

Always great, courteous, professional and efficient.

09 July 2021

sales

5

Darren was excellent. he was really fast and answered all my questions.

05 July 2021

service

5

Great service

29 June 2021

sales

5

All questions answered and explained quickly

21 June 2021

service

5

Faultless service provided

16 June 2021

service

4

Despite being really busy, it was well organised & I was kept informed of the progress the whole way through. Staff were very helpful & the service was great.

16 June 2021

service

5

The issue was resolved & fixed within 2 days.

15 June 2021

service

5

Excellent service experience.

15 June 2021

service

5

Nice staff

15 June 2021

service

5

Vehicle had all wor listed as required

14 June 2021

service

5

Timely service and very accommodating to book in at short notice at a date and time which was our preferred option. Offer lift if required and car back within hours.

12 June 2021

service

5

Was updated each step of the way including a video of inspection of the car. Like the fact it was hoovered and washed when I picked up the car. A nice touch!

11 June 2021

sales

5

Everything was very organised ready for me arriving.

10 June 2021

service

5

Because it is the best service experience I have had over the last 20 years - in terms of ease of getting appointment, knowledge and attention of staff and quality of the work

08 June 2021

service

5

Work carried out was superb. Kept informed throughout. So thrilled with result.

07 June 2021

service

5

Everything I asked about was given a straightforward answer.

07 June 2021

sales

5

Ms Challis made the purchase during lockdown extremely easy, supplied us with videos and all the necessary and important information.

07 June 2021

service

2

The people at the desks are very helpful and nice.

02 June 2021

service

5

Also found Douglas Park to be very professional

30 May 2021

service

5

The service provided was very good

28 May 2021

service

5

Very competent and skilled workforce.

26 May 2021

service

5

The service I received was friendly and efficient and I was delighted that my car was washed and hoovered!

21 May 2021

service

5

Staff were efficient and polite (as always).

18 May 2021

service

5

It was hassle free from booking to receiving my car back on completion of service.

18 May 2021

service

5

Great quality service.

14 May 2021

service

5

Quick and easy to drop off and pick up. Very thorough process and service.

14 May 2021

sales

5

The team were excellent

13 May 2021

sales

5

Welcoming and helpful staff. Knowledgeable about the car and eager to help in any way they could. Restrictions were adhered to and I was able to complete everything within an hour

11 May 2021

sales

5

All my needs where met and on time too. Was kept updated throughout the sales process.

10 May 2021

sales

5

Great service

10 May 2021

sales

5

Fantastic service

09 May 2021

service

5

Took my mini in with the well known wiring loom problem and it was diagnosed immediately with goodwill covering the whole cost of repair and parts. I was kept informed throughout.

09 May 2021

service

5

Everything done well

08 May 2021

service

5

Straight forward process

07 May 2021

service

4

They did what was expected without fuss.

05 May 2021

service

5

Fantastic service overall

03 May 2021

service

5

Because I'm completely satisfied

30 April 2021

service

5

No Problems

28 April 2021

sales

4

All questions we had were answered & collection was timely

27 April 2021

service

4

Excellent service

25 April 2021

sales

5

This was slightly more difficult due to restrictions with covid. But all staff were helpful and despite the paperwork, there was a smooth transition to getting the new car.