All ran smoothly
All ran smoothly
AS always, staff are courteous and keep one update on the progress of the service.
Great customer service from John MacLeod. I couldn't scan and return documentation for this quick sale so John came to house to collect it.
Rachael stayed on top of the process
Very good and efficient
Everything went smoothly. Excellent service. Great staff.
Transaction was straightforward and service was very professional
Good service as expected and covered by the tlc service plan.
Love my new car. John managed to get me exactly what I wanted in about 3 weeks. He organised for the car to have stripes removed and went above and beyond. It was for my birthday and he made sure everything was ready in the day.
I was kept updated every step of the way, including being contacted regarding an issue identified during the service BEFORE the work was carried out. Explained issue fully including additional costs (including VAT!)
Staff where very helpful and always kept me upto date on the progress of my car from first ordering to delivery date
Professional, friendly, safe environment in view of existing regulations. Informative and very efficient.
Sales assistant was good with her knowledge off all cars
Fast and reliable
Rachael kept me up to date with the delivery of my car and organised my pick up around my work pattern which was a great help
very good experience from start to finish
Douglas Park Glasgow is a pleasure to deal with. The reception staff are so helpful and the mechanics always do a great job. Special mention should be given to Gordon who telephoned me the day before my service was due to check all my details.
The whole experience was excellent.
Good value for money
Professional service throughout and during this time of Covid the standard of hygiene and care for clients and staff was excellent.
Regular communication Clear explanation of options Understood my needs Met my expectations
Very good experienced staff who kept us informed from first contact to completion of service. Very good service from all staff
Very efficient staff. Gary Young was very attentive to his customer and explained paperwork etc. Megan also helpful explained different aspects of car
I recieved excellent customer service from Ryan Baxter and the other members of the sales team at Douglas Park, Glasgow.
I obtained my car quickly and at a good price with my personal registration plate transferred. Exactly what I wanted and everything taken care of.
Brilliant customer services. Best we have received by any garage to date.
Knowledgable friendly Staff
car was ready early and it was cleaned
Staff pleasant and helpful. No issues
I had no problems with the service
Couldn't fault the service
The team are tireless in satisfying client issues.
Staff knew exactly what stage the service was at- car was cleaned and sanitised prior to return
Have recently purchased Mini from another supplier due to thefact that you did not have the car available that I required and the service and staff at the other supplier is no where as good as your own so value them all highly.
All arrangements went exactly as planned. Pleasant staff.
Pleasant, knowledgable and helpful staff.
Very professional attitude
Vry fast, efficient and without any pressure.
Could not fault!
Excellent service from pick up to return with a video explaining work, if any, carried out and any recommendations.
We had a problem with Apple Car Play & Yvonne made sure it was sorted ??
Service agent was very good and kept in touch throughout the day to update me on my cars progress.
Good communication, no problem getting issue with car fixed quickly
Good service from staff members
Work carried out and car delivered on time.