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Customer Reviews

sales

5

Very friendly was updated on a regular basis

04 April 2020

sales

5

Perfect. No messing about.

03 April 2020

sales

5

As mentioned in answer 1. Friendly attentive staff. Fantastic customer service. Nice atmosphere.

02 April 2020

sales

5

The whole process was smooth and easy.

31 March 2020

service

5

Someone came to collect the car and returned very efficient.

30 March 2020

sales

5

Was kept in the loop every step of the way

28 March 2020

sales

4

The personnel whom I met were very friendly and obliging.

24 March 2020

service

5

Brilliant staff. Friendly and quality service

23 March 2020

service

5

Excellent. All the staff were polite, professional and friendly. I left my wallet in a courtesy car and everyone clubbed together to get it. Brilliant service.

19 March 2020

sales

5

Douglas park mini have given me good customer service through out my buying experience

17 March 2020

service

4

Very happy with the service arrangements

17 March 2020

sales

5

This is my second Mini purchased from Douglas Park Mini through their sales person Rachel Challis. I can't praise Rachel enough for the helpful and professional way in which she dealt with my purchase on both occasions.

17 March 2020

service

4

Polite, efficient, friendly, much appreciated lift back in to town offered (garage is a fair way out from anywhere). However disappointed that no tyres in stock when nail found.

17 March 2020

sales

1

As noted in the other answers I have been completely appalled, the dealer made several errors, broke promises, mis-sold me and the at every stage tried to cover its own back rather than provide a solution. This was the worst buying experience ever.

14 March 2020

sales

5

Gary was excellent. New his product and always would keep in contact throughout the whole process

11 March 2020

service

5

Everything was so easy to arrange and the service was friendly and efficient

10 March 2020

service

5

Kind and thoughtful

06 March 2020

service

5

Informed promptly of progress of car and informed when ready.

05 March 2020

service

5

Our Mini was due for service. Car picked from home. all the work completed and car delivered back to our house.

03 March 2020

service

5

An extraordinary level of customer service from making the phone call, accommodating my timetable and getting the car back. What a team - I can praise then highly enough.

01 March 2020

service

5

Completely satisfied now, after a few issues with the service department. But the Sales team assisted with resolving the issues successfully.

01 March 2020

service

4

It was very good customer service

01 March 2020

sales

5

Everyone was so friendly and couldn't do enough from when I stepped in the door

29 February 2020

service

5

Made very welcome receptionist very helpful and polite nice place to relax while waiting for my car tea/coffee/soft drinks available

28 February 2020

service

5

Great service

28 February 2020

sales

5

Really nice centre, happy with all aspects of purchase and delivery

27 February 2020

service

5

Excellent service

27 February 2020

service

4

Car collected and returned promptly following service.

26 February 2020

service

4

Easy to book, service once at the centre was great