Impeccable service, thank you.
Impeccable service, thank you.
MOT and service completed on time and with no hassle.
The car was booked in for a service and I had asked for the passenger airbag switch to be repaired. The casing was put in place but the key switch was not. I didn't realise this until I got home, two hours drive away.
Quick service and efficient. Quite expensive and staff could be a little bit more friendly
Polite and efficient service personnel have always proved to be friendly and very professional . The centre is very efficiently run and any work carried out is of a very high standard.
When we brought car in for inspection we had to re book another appointment as we would have had a two hour wait for someone to note our complaint and forward to Mini warranty. We could have been told this before dropping the car off.
Customer Service Advisor seemed unfamiliar with Service Packages
Staff very friendly and helpful. Not at all pushy, especially re upselling.
As above my only issue was with the mis information on CO2 - I have sent in an email complaint to mini but to date I have not received a repsonse.
Excellent as usual
Work always done to a very good standard and car always returned washed and hoovered
staff courteous and helpful
Carried out everything as promised and within the timescales mentioned to us when we dropped the car off
Conor in the Glasgow Douglas Park Garage was excellent.
The service department agents were helpful and efficient and I was very happy with the whole experience.
Good knowledgable staff
Very happy with staff
Rachael was amazing throughout the whole process. From choosing the right model, keeping us informed, to picking up. She was so friendly, helpful and nothing was too much bother. She made the whole experience of buying my Mini a pleasure
Overall experience was exceptional.
For what I was charged, I expected my car would be fully valeted but it wasn't. Disappointed. ??
Service advisor very helpful.
Booked in quickly, dropped off near work in Glasgow and car transferred to Glasgow garage for pick up which was very convenient
Did what they said they would
Friendly staff who worked quickly to serve all customers there to pick up theirs vehicles
Great people in the reception
Very helpful staff
Very much as already stated!
Good helpful staff
I felt the mechanic was honest and could trust what he advised. Staff were all professional and courteous. Car was valeted which is always appreciated.
Friendly staff, good waiting facilities, while you wait servicing a great option for my business, flexible approach to dealing with a warranty issue identified at the service.
Met all commitments , good service , nice facility , engaged staff.
Was told there would be transport from garage to city but this was only available if I waited 45 minutes. No call to say car was ready..I called after 5 hours to enquire but no call back. Walked back to garage not knowing if car was ready.
They were superb. I ordered the wrong shade of white for my daughter and it was not a problem to change it. The sales agent was also very good.
Sales representative was excellent
Nice friendly helpful staff