Excellent customer service
Excellent customer service
Salesman very attentive and kept us up to date with everything (Darren Sutherland)
Always great, courteous, professional and efficient.
Darren was excellent. he was really fast and answered all my questions.
All questions answered and explained quickly
Faultless service provided
Despite being really busy, it was well organised & I was kept informed of the progress the whole way through. Staff were very helpful & the service was great.
The issue was resolved & fixed within 2 days.
Excellent service experience.
Vehicle had all wor listed as required
Timely service and very accommodating to book in at short notice at a date and time which was our preferred option. Offer lift if required and car back within hours.
Was updated each step of the way including a video of inspection of the car. Like the fact it was hoovered and washed when I picked up the car. A nice touch!
Everything was very organised ready for me arriving.
Because it is the best service experience I have had over the last 20 years - in terms of ease of getting appointment, knowledge and attention of staff and quality of the work
Work carried out was superb. Kept informed throughout. So thrilled with result.
Everything I asked about was given a straightforward answer.
Ms Challis made the purchase during lockdown extremely easy, supplied us with videos and all the necessary and important information.
The people at the desks are very helpful and nice.
Also found Douglas Park to be very professional
The service provided was very good
Very competent and skilled workforce.
The service I received was friendly and efficient and I was delighted that my car was washed and hoovered!
Staff were efficient and polite (as always).
It was hassle free from booking to receiving my car back on completion of service.
Great quality service.
Quick and easy to drop off and pick up. Very thorough process and service.
The team were excellent
Welcoming and helpful staff. Knowledgeable about the car and eager to help in any way they could. Restrictions were adhered to and I was able to complete everything within an hour
All my needs where met and on time too. Was kept updated throughout the sales process.
Took my mini in with the well known wiring loom problem and it was diagnosed immediately with goodwill covering the whole cost of repair and parts. I was kept informed throughout.
Everything done well
Straight forward process
They did what was expected without fuss.
Fantastic service overall
Because I'm completely satisfied
All questions we had were answered & collection was timely
This was slightly more difficult due to restrictions with covid. But all staff were helpful and despite the paperwork, there was a smooth transition to getting the new car.