Straight forward process
Straight forward process
They did what was expected without fuss.
Fantastic service overall
Because I'm completely satisfied
All questions we had were answered & collection was timely
This was slightly more difficult due to restrictions with covid. But all staff were helpful and despite the paperwork, there was a smooth transition to getting the new car.
The staff are really helpful and knowledgeable and my car is like new when I get it back.
Due to the current Covid restrictions I opted to have the car collected and returned after its service. I had no problems arranging this and I was updated on the cars progress during its service. When the car was returned it "sparkled" like new!
Staff were very helpful and knowledgable.
as per above - anything i have asked them to do - it has been done and looked at
Car was ready , on time , and appeared to be well cared for during the service .
Kept waiting time to a minimum and very helpful advisor.
Simple and organised
Courteous service, and prompt response to my questions about the vehicle I chose.
Not ideal with lack of access but unavoidable because of COVID
Quick, efficient and easy.
Staff always so friendly and helpful. Car returned tip top and immaculate.
My mini recently went in for it's service and again the service I received was above and beyond. The car was picked up and dropped off.
Service was professional and to a high standard. With covid obvious changes have been made to ensure the safety of customers and staff.
Good customer service
Mot was done effectively and service from team was good
Very smooth process even during covid. Great to receive a video of the progress of the vehicle check and everything was explained well before and after service.
apart from Covid restrictions, happy with the experience.
Everything ran like clockwork, staff very polite and helpful. Also received video explaining the service
Pleasant easily understood service
Everything attended to
Gary young our salesman was incredibly helpful and informative from our very first discussion. He kept me up to date on the progress with the car and did everything possible on the pick up day to adhere to social distancing rules.
Rachael was prompt at returning emails and giving the information I needed.
Great service and communication
quick and easy to finalise purchase
Video was amazing
Racheal was very helpful
Arrived early morning for car very pleasant gentleman.because of COVID could not take it myself for service over seventy awayit went brought back in the afternoon service completed
A quick and efficient service from booking to collection
There was a slight issue with paintwork but this has now been resolved
My salesperson Gary was fab at every stage of the sale
Easy to arrange, and very courteous reliable service.
Staff always lovely, polite, helpful, clear when telling you what is required. Answer calls quickly and keep you updated. Most recent visit car was in for 3 days and Larissa called to keep me informed at every step she was friendly and polite.
Superb service, uncluttered and uncomplicated
Very good COVID-19 set up, drive in/out service department, polite staff, good communication.
All good drop off and pick up
Everything went smoothly and efficiently with full explanation of what was carried out plus a VT of the vehicles status.