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Customer Reviews

service

5

Service was fast and I was updated regarding my car throughout the day.

09 February 2018

service

5

Margaret was extremely helpful.

09 February 2018

service

5

Customer service was fantastic and kept informed at every step of the way

08 February 2018

service

5

Appointment easily booked, Car collected when agreed and returned spotless. Liked the video emailed to us showing Mini service.

08 February 2018

service

5

Flawless service from beginning to end.I was provided with a nice courtesy car for half the day while my car was being done & even that was better than expected quality compared to other motor manufacturers & dealerships.

08 February 2018

service

5

All worked completed to a high standard. Car thoroughly cleaned inside and out.

06 February 2018

service

4

There’s always room for improvement

05 February 2018

service

4

Services have always been detailed and to a high standard and if any parts are needed then they are all offered at a reasonable price. Just feel that the waiting service time could be better organised ie time slots.

03 February 2018

service

5

I was contacted early and was shown a video of the car with the problem identified. The price was quoted and permission was requested before the work was commenced. With their professionalism, this gave me confidence in leaving my car.

02 February 2018

service

4

prompt action and quick feedback of problem to decide next course of action

02 February 2018

service

5

No problems, easily accessible and there was a courtesy service to my work.

31 January 2018

service

4

Very satisfied and the wash and hoover was much appreciated

30 January 2018

sales

5

It was a very polite no nonsense buying experience..

30 January 2018

service

5

Couldn’t have been more helpfulConsidering I broke down, came and collected my keys from work, picked up my car and got it fixed whilst giving me a company car in the meantime. Best experience with a car dealer yet.

30 January 2018

sales

5

Car arrived on time and handover was excellent, the staff treated me as special and talked me through the workings of the new car.

29 January 2018

service

5

I have had no reason to complain about any aspect of the service I have been given.

27 January 2018

service

5

Efficient and professional service.

25 January 2018

service

5

The experience I received at Douglas Park was excellent my car was booked in no problem and was attended to as soon as I arrived at the dealership

24 January 2018

service

5

Fantastic from beginning to end.

18 January 2018

service

5

Really nice staff

18 January 2018

sales

5

Second new MINI one after the other; they pay attention to the smallest details, leaving you to get on and enjoy your new vehicle.

09 January 2018

service

4

Good service & car cleaned on retunr

09 January 2018

service

5

Polite helpful staff. Service handled punctually.

08 January 2018

service

5

Still being serviced unde Mini Service Pack, very reasonable charges

06 January 2018

service

4

It was very easy apart for waiting too long for a return call

05 January 2018

sales

5

Very satisfied with the first car I had no hesitation in going back I liked the staff

30 December 2017

service

5

Excellent technician

29 December 2017

service

5

Great customer service - friendly, helpful and informative staff.

29 December 2017

sales

4

The car is great, the service excellent but the car wasn't the colour I was expecting

29 December 2017

sales

5

Because you don’t get the usual pushy sales experience

27 December 2017

service

5

Service completed on time, vehicle returned cleaned (inside and out).

25 December 2017

service

5

Awesome customer service Friendly WelcomingGenuinely happy to helpVery informative of every step of the way

25 December 2017

service

5

Good to deal with.

22 December 2017

service

4

If heating was turned on it would’ve been a 5.

22 December 2017

service

5

Everything explained in layman terms,no problems at all.

22 December 2017

service

5

Staff friendly and welcoming

21 December 2017

service

4

Better communication would have given 5 stars I had to chase progress only to be told at 4pm on a Friday the car wouldn’t be ready till Monday

20 December 2017

sales

5

Rachel was just fantastic

20 December 2017

service

5

Work was completed on time, and car returned all cleaned.

19 December 2017

sales

5

Zanna, Zanna, Zanna Brown... Sales at Douglas Park Glasgow. Knew her stuff and charming with it

19 December 2017

service

5

Same as above

15 December 2017

sales

5

Customer service hassle free

15 December 2017

sales

4

I didn't always get to deal with the same person, though those that assisted me were very helpful. There was often a fair bit of sitting around in the showroom, though I was always offered refreshments while waiting.

12 December 2017

sales

5

There was nothing I could fault from service

07 December 2017

service

5

Easy, keep updated, good waiting area.

05 December 2017

service

4

Ease of booking, transportation assistance & feedback during the day

30 November 2017

service

5

The staff were very friendly and willing to find the best service available

30 November 2017

sales

5

Salesman provided 100% dedication to the sale

30 November 2017

sales

5

The sevice was impeccable .

29 November 2017

service

4

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